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Edgewater Federal Solutions is seeking Customer Support Analysts to support a Department of Defense (DoD) client service desk environment. This role provides front‑line customer assistance in a fast‑paced, compliance‑driven operations setting, supporting users through phone, chat and self-service tickets. The Customer Support Analyst will be part of a 24/7/365 coverage team that will require working shifts to include afternoons, nights, weekends and holidays.
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The SOC Analyst supports the U.S. Department of Energy Office of Scientific and Technical Information (DOE OSTI) by monitoring security events, performing initial incident triage, and assisting with threat analysis using SIEM and other security tools. The role helps maintain network and security infrastructure—including LAN/WAN/WLAN environments, firewalls, EDR platforms, and cloud-based services. Additional responsibilities include troubleshooting across OSI layers 1–3, participating in maintenance activities and project tasks, maintaining documentation, following established procedures, and supporting process improvements to help protect DOE scientific and technical...
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Edgewater Federal Solutions is currently seeking a detail-oriented IT System Administrator with Cyber Security experience to support our federal customer in the Washington DC area. The candidate will work with the government customer to support the review and implementations of system security configurations, policies, and procedures for the federal customer’s IT Systems. This is a hybrid role with 1 day a week on site or as the customer requires.
*Due to the nature of the work and contract - US Citizenship is...
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Edgewater Federal Solutions is seeking a ServiceNow Developer to support a major national laboratory. The successful candidate will provide development, customization, and support services for the enterprise ServiceNow platform to enhance operational efficiency and align with business needs. This includes developing and configuring ServiceNow applications and modules, collaborating with stakeholders to translate requirements into technical solutions, and maintaining existing workflows, integrations, and automation scripts. The developer will troubleshoot and resolve platform issues to ensure high availability and performance, support upgrades and testing activities, and provide thorough...
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The Cisco Network Engineer will be responsible for design, deployment, testing, certification, patching, and addressing interoperability issues for all features, components, and application dependencies. To include switches, firewalls, load balancers, software defined networking, private cloud requirements, etc. This is onsite in Pocatello, ID and a current Top Secret clearance is required to be considered for an interview. We’re basically looking for an Enterprise Networks Engineer with 6+ years’ experience, who has or is willing to get a CCNA, with a preference on Application-Centric Infrastructure (ACI) and Network Services Orchestrator (NSO) experience. We are hiring...
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Edgewater Federal Solutions is seeking a Construction Project Manager to support a major national laboratory.
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Edgewater Federal Solutions is looking for an Audio/Visual Support Technician to design, install, maintain, and support enterprise video collaboration and conference rooms, which provide secure and reliable video and audio conferencing with screen-sharing capabilities in both classified and unclassified environments. The candidate shall provide Video production and editing support in both classified and unclassified environments and provide onsite Auditorium live event support. In addition, the candidate will provide digital media streaming, editing and conversion of AV media...
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Edgewater Federal Solutions is seeking a Senior Applications Engineer to support a federal client in Washington, D.C.
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Edgewater Federal Solutions is seeking a Senior Systems Administrator to join our team. The Senior Systems Administrator will play a pivotal role in our IT operations, responsible for deploying, maintaining, enhancing, and supporting our IT infrastructure. This role requires leveraging and implementing modern solutions for deployment, configuration, and monitoring to meet customer requirements and ensure system reliability. Key responsibilities include managing Windows and Linux OS systems from deployment to configuration and patching, overseeing virtual environments (VMware, AWS, Azure), and administering Microsoft 365 services (Exchange, Teams, SharePoint, etc.). They will ensure seamless...
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Edgewater Federal Solutions is currently seeking a talented, professional Web Application Developer to join a proficient development team supporting the Department of Energy in a remote work environment. Candidate will develop and enhance web applications. Experience with Angular, Java, Ext JS is REQUIRED. This position requires US Citizenship.
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Edgewater Federal Solutions is currently is seeking a Network Technician to support the IT program at a major national laboratory.
The responsbility of a Network Technician is to analyze, test, troubleshoot, and evaluate existing network systems, including local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure optimal operation with minimal interruptions. Design and implement computer and information networks, such as LANs, WANs, intranets,...
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Edgewater Federal Solutions is currently seeking a Linux Systems Administrator to provide support a major national laboratory located in Albuquerque, NM or Livermore, CA. As a Linux Systems Administrator you will be using your experience in providing patching and security compliance, administering Linux server, while supporting a team in designing and maintaining complex systems.
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Edgewater is seeking a Software Developer to support a major national laboratory. You will provide Windows Systems Administration support and design software tools and subsystems.
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Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for hardware acquisitions, and provide support for on-the-spot diagnostic evaluations.
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Edgewater is seeking a Windows Desktop Support Technician to support a major national laboratory. You will provide end-user support with processes for managing and delivering services that are ITIL® conformant. You will resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices (including mobile equipment).
Additionally, you will support multi-user rooms (e.g., Skype rooms, classrooms) and video and collaborative technologies.
