- High School Diploma plus a minimum 3 years, or more, of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties.
- Related experience may be substituted for relevant education and vice versa.
- Ability to obtain & maintain a U.S. Dept. of Energy Clearance
- U.S. Citizenship is required
Required Skills:
- Ability to Multi-task, and Detail-Oriented Approach
- Manage, Create and document needs with high level of accuracy
- Strong organizational skills to ensure compliance with operational procedures and regulatory requirements.
- Familiarity with Maximo or ServiceNow (SNOW)
- Customer Service Skills including users, team members, and technicians.
- Proven experience in adherence and advocacy of safety protocols
Desired Skills:
- Understanding of Networking Concepts and familiarity with fundamental networking principles such as IP addressing, subnetting, DNS, DHCP, and basic routing/switching concepts.
- Experience with troubleshooting devices on network.
- Inventory Management Experience: Experience with inventory control system
- Experience with VOIP Telephones
- Knowledge of TACLANE Devices and familiarity with encryption devices used for secure communications, including installation, configuration, and basic troubleshooting.
- Strong Documentation and Reporting Skills
- Teamwork and Collaboration- Ability to work effectively as part of a team, coordinate with other technicians, engineers, and management to complete projects and resolve issues.
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-VA1