Administrative Support Specialist (Travel)

Edgewater Federal Solutions is seeking an Administrative Support Specialist (Travel) to support the Department of Energy (DOE). The Administrative Support Specialist provides the client with administrative support to the OCFO (Office of Chief Financial Officer) in the management of the E-Travel system (ETS2) used at DOE.

• Coordinate information dissemination to all levels of the travel user group community regarding the E-Travel System
• Ensure travel software support and training is provided to DOE user community in the broadest scope via use of web-based reference guides, web and video conferences, organization briefings, direct training, and assistance to DOE travel support and administrators
• Ensure help desk support is operating effectively through phone, mailbox, and Service Now coverage and documentation, and coordination with Office OCIO Tier 3 personnel as required
• Coordinate and provide access to archived travel documents
• Coordinate and implement actions related to migration of software system/platform changes
• Document technical information and training materials
• Provide monthly reports of help desk activity for the E-Travel system. Provide bi-weekly task activity reports
• Perform testing and verification of accessibility (but not functionality) to E-Travel and other intra-functional DOE and ETS2 vendor systems
• Coordinate with other technical support and administrators to provide access and support of all assigned web or database functions
• Verify consistency of standard and professional display of web applications and content
• Participate in DOE and Federal Agency-wide E-Travel and travel-related meetings
• Provide other general technical assistance and other duties as assigned

• US Citizenship REQUIRED
• Bachelor's degree and 3 years of experience or High School Diploma and 10 years of experience providing administrative, business and/or financial support

• Experience and familiarity with Federal Travel Regulations (FTR)

• Experience with Concur is preferred but not required

• Must be detail-oriented and have strong organizational skills

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-HH1