Business Analyst

Edgewater Federal Solutions is seeking a Business Analyst to support the IT program at a major national laboratory. This position will provide end-user support with processes for managing and delivering services that are ITIL® conformant. You will perform system capacity analysis and planning. Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for a project while ensuring the organizational needs are being addressed. You will assist users in accessing and using Application systems. You will analyze and study complex system requirements and identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. You will review existing programs and assist in making refinements, reducing operating time, and improving current techniques. You will assist in applying common best practices for the industry to the customer using your knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages.

• Perform system capacity analysis and planning. Assist users in accessing and using Application systems.
• Analyze and study complex system requirements
• Review existing programs and assist in making refinements, reducing operating time, and improving current techniques.
• Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages.
• Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed.
• Typical areas addressed include IT and Operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced IT
• Develop communication tools to gather use-case of different IT products.

• Bachelor’s in computer science or related field and 2 years of related experience.
• In lieu of degree, 8 years of related experience is applicable.
• U.S. Citizenship is required per contract to obtain and maintain a U.S. Department of Energy Q clearance.
• Great communicator, ability to assess technical needs of a non-technical partner.
• Proficient in PowerPoint, SharePoint, Outlook, Confluence, and Teams
• Ability to work effectively in a collaborative and interdisciplinary team environment.

Desired Skills:

• Project Management background and/or certifications (PMI, Agile, etc) would be a huge plus for a candidate
• ITSM Certificatiions (Ex: ITIL, CompTIA, etc)
• Software Services Certifications (Microsoft, Confluence, etc)

Salary: $80,000 - $89,000

Additional benefits include: 

• Paid Time Off & Holiday Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability, Life Insurance, and AD&D
• Flexible Spending Accounts
• Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
• Tuition and Technical Training Reimbursement
• Exercise Reimbursement
• Computer Reimbursement
• Employee Assistance Program

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2024.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.